Aware Gaming Policy

dhaka 887's commitment to responsible gaming

When gaming goes beyond entertainment, taking the right step is the wise thing to do. dhaka 887 wants every player to play safely, consciously, and in control. On this page you will find all the tools and information to keep yourself protected.

21+ This site is for individuals aged 21 and above only
Our Approach

Gaming means entertainment, not a business

dhaka 887 believes that casino games and sports betting are a form of entertainment — just like watching a film or going to a cricket match. But this entertainment stays healthy only when you play within a set budget and time. Placing larger bets to recover losses or playing on borrowed money is never a solution.

Under our terms and conditions, every player must make decisions based on their own financial situation. We do not want anyone to bet money that they need for daily life. Money set aside for family, bills, or savings should never be counted as a gaming budget.

To build a healthy gaming habit, follow a few simple rules: set a specific budget before playing and decide to stop once it runs out. Accepting a loss is a sign of maturity. There is no "guarantee" of winning any game — outcomes are entirely random.

If you have any questions or need help with your account, our FAQ page has answers to many common questions, or you can contact the support team directly.

Stay in Control

Personal limit setting tools

dhaka 887 provides you with several practical tools to manage your gaming habits. Use them to keep your gaming under your own control.

Deposit Limit

Set a daily, weekly, or monthly upper limit on deposits. Once a limit is set, it takes effect immediately.

Financial Protection

Session Time Limit

Decide in advance how long you will play in one sitting. When the set time passes, the site will remind you to take a break.

Time Management

Self-Exclusion

Voluntarily close your account for a set period — from a week to permanently. The support team will assist you with this.

Self-Control

Win/Loss History

View your gaming history — analyse how much time and money has been spent and make informed decisions.

Transparency

Bonus Opt-Out

You have the option to not take bonus offers. Declining a bonus means you can play directly with your own money without any wagering pressure.

Free Choice

Break Option

Take a gaming break for 7, 14, or 30 days. During this time your account remains active, but placing bets is not possible.

Mental Health
Stay Alert

Recognise the warning signs of a problem

Problematic gaming usually develops gradually and can be difficult to notice at first. Watch for the signs below — in yourself or in someone close to you.

Increasing bets to recover losses

Feeling the urge to place bigger bets to make up for previous losses is the first sign of a problem.

Betting money needed for essentials

Using money meant for bills, rent, or family expenses on gaming is a serious warning sign.

Hiding it from family

Concealing how much you are playing or losing from family or friends is a cause for concern.

Disrupted sleep and daily life

Staying up late because of gaming, losing focus at work or studies, or having problems in relationships.

Feeling depressed or angry after a loss

Feeling intense depression, anger, or anxiety after losing a bet can be a sign of emotional dependence.

Unable to stop

Being unable to stop even when winning, or failing to stick to limits you have set, is a clear sign of dependence.

If you notice these signs, do not try to deal with them alone. Our about us page states that we consider responsible gaming a core part of our values. Seeking support is a sign of courage, not weakness.

Also, under our privacy policy, all your information is kept completely confidential — no one will know about a self-exclusion or limit-setting request.

Get Support

Where to find help

If you are struggling, do not stay alone. Reach out to family, friends, or a professional counsellor.

dhaka 887 Live Chat Support

Live chat support is available 24 hours a day, 7 days a week in Bengali and English. Talk to us directly for help with self-exclusion or setting limits.

Contact by Email

Write to our email support team — in Bengali or English. All responsible gaming requests are handled with complete confidentiality.

Family and Close Ones

Talk to a trusted family member or friend. Support from someone close can often work faster than professional help.

Professional Mental Health Consultation

Gaming addiction is a recognised mental health condition. Professional consultation is available at the mental health department of any government hospital in Bangladesh.

Support Groups

Joining a support group of people who have overcome addiction can be very effective in dealing with the problem.

Age Limit and Protection

21+ age limit and protection of minors

All casino games and sports betting at dhaka 887 are strictly for those aged 21 and above. Age is verified at registration, and no account is approved for anyone under 21.

If you have children or teenagers in your household, make sure they cannot access your account. Never share your login details with anyone, even someone you trust. Use a device lock and log out after every session.

If you suspect a minor is using an account, notify our support team immediately. We will act quickly.

Log out of the browser after every session

Use a strong password and do not share it with anyone

Keep a PIN or biometric lock active on your device

Keep your payment card or bKash / Nagad app secure

Healthy Habits

Practical tips for healthy gaming habits

Set your budget first: Decide in advance how much you can spend on entertainment each month. Never go beyond that budget.

Do not bet on emotion: Do not play when you are angry, upset, or under the influence of alcohol. Play with a clear head in a normal state of mind.

Take regular breaks: Take at least a 10–15 minute break every hour. Get up and walk around, drink some water.

Do not set a winning target: Do not play with a specific winning target in mind. Game outcomes are random — no strategy guarantees a win.

Keep other entertainment in your life: Do not rely only on gaming. Continue with other hobbies such as reading, sports, or spending time with family.

Common Questions

Questions and answers on responsible gaming

Yes, you can use self-exclusion to close your account for a set period. Options range from seven days to permanent closure. Contact dhaka 887 via live chat or email — our support team is available 24 hours a day.

Start by talking to them calmly — without anger or judgment. Problematic gaming is a condition like any other, and it can be overcome with professional help. Encourage them to see a mental health specialist, and contact dhaka 887's support team for guidance on steps that can be taken regarding their account.

Yes, a request to lower a deposit limit takes effect immediately. However, increasing a limit is subject to a waiting period — this is intentional, so that decisions made in an emotional moment can be reconsidered.

No. To open an account at dhaka 887, you must be at least 21 years old. Your national ID or date of birth is verified at registration. Providing false information about your age will result in account closure.

No. When self-exclusion is active, all marketing communications are stopped automatically. Only essential account-related information may be sent.

Yes. The World Health Organization has recognised gaming disorder as an established mental health condition. It is not a character flaw — it is treatable. Many people have fully overcome it with the help of a professional psychiatrist or counsellor.