dhaka 887's Privacy Policy
Your personal information is very important to us. This policy explains in detail how dhaka 887 collects your information, what purposes it is used for, and how it is kept secure.
1 Introduction and Scope
dhaka 887 is committed to protecting the privacy of its users. This privacy policy explains what information we collect and how we manage it when you visit our website, create an account, make a deposit, or use any of our services.
This policy should be read together with dhaka 887's Terms and Conditions. Both documents together form the overall legal framework for using our platform. By using our website, you confirm that you have read this privacy policy and agree to its terms. You must be 21 years of age or older.
This policy may be updated in the future. We will notify you via a notice on the platform for any significant changes. Continued use of the site after any changes indicates that you have accepted the updated policy.
2 Information We Collect
2.1 Information Collected at Registration
When you open an account with dhaka 887, we collect the following information:
- Full name and date of birth
- Mobile number and email address
- National ID or passport details for identity verification
- Residential address
- Payment information (such as bKash, Nagad, or Rocket number)
2.2 Automatically Collected Information
Certain information is collected automatically by technical means while you use our services:
- IP address and device information
- Browser and operating system type
- Which pages you visited and how long you spent on them
- Cookie and session data
- Referral source and login time and date
2.3 Transaction Information
A record of every deposit, withdrawal, and betting activity is stored in our system. These records are necessary for financial accountability and dispute resolution.
3 Purpose of Data Use
Collected information is used only for the specific purposes listed below:
- Enabling account creation, verification, and management
- Processing deposits and withdrawals
- Applying bonuses and promotional offers correctly
- Preventing fraud and unauthorized access
- Enabling the customer service team to provide effective support
- Improving platform functionality and security
- Meeting legal and regulatory obligations
- Fulfilling responsible gaming requirements
We never sell your information to third parties or rent it for advertising purposes. Information is shared only where there is a legal obligation or a direct need to deliver our services.
4 Cookies and Tracking Technologies
Cookies are used on the dhaka 887 website. Cookies are small data files stored in your browser that help our platform function more effectively.
4.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and run the core functions of the site.
- Functional Cookies: Remember your preferences, such as language settings.
- Analytical Cookies: Collect anonymous statistics to understand site usage patterns.
- Security Cookies: Help detect and prevent fraudulent activity.
You can control or disable cookies from your browser settings. However, disabling essential cookies may cause some important site functions to stop working correctly.
5 Data Sharing and Third Parties
We may share information with trusted third parties in limited situations. This only occurs when directly required to deliver our services.
5.1 Payment Processors
Necessary financial information is shared with bKash, Nagad, Rocket, and Upay, as well as bank transfer services, to process deposits and withdrawals. These services operate under their own privacy policies.
5.2 Technology and Game Studios
Our platform uses software from various game studios to run games. These studios may receive the minimum session data needed to operate the games, but no personally identifiable information is shared with them.
5.3 Law Enforcement Agencies
We are required to provide information in response to lawful requests from authorities under applicable laws of Bangladesh. Such disclosures occur only under legal obligation.
6 Data Security Measures
dhaka 887 applies industry-standard technical and administrative measures to protect your information.
- SSL Encryption: All data transmissions are encrypted using SSL technology.
- Secure Servers: Data is stored in high-security data centres.
- Access Controls: Only authorised personnel can access the information they need.
- Regular Security Reviews: Regular audits are conducted to identify system vulnerabilities.
- Two-Factor Authentication: OTP verification as an additional security layer at login.
While we make every effort to ensure the highest level of protection, no method on the internet is 100% impenetrable. We ask that you use a strong password and never share your account login details with anyone.
7 Data Retention Period
We retain your information only for as long as necessary to fulfil the purpose for which it was collected, or for the period required by law.
- Active Accounts: All information is retained for as long as the account remains active.
- Closed Accounts: Financial transaction records are retained for the legally required period even after an account is closed.
- Identity Verification Data: Retained for a specific period in accordance with regulatory requirements.
- Log Files and Technical Data: Retained for a maximum of 12 months.
8 Your Rights
You have certain fundamental rights regarding your personal information, which dhaka 887 respects.
8.1 Right to Access Information
You may request at any time to know what information we hold about you. We will provide this information within a reasonable time.
8.2 Right to Correct Information
If any information we hold about you is incorrect, you may request that it be corrected. Some information can be changed directly in your account profile; for other cases, please contact customer support.
8.3 Right to Close Your Account
You may request to close your account at any time. Financial transaction records will be retained for a specified period after account closure in accordance with legal obligations.
8.4 Right to Opt Out of Marketing Communications
If you no longer wish to receive our promotional messages, you may request to opt out through customer support. However, service-related messages that are necessary cannot be stopped.
9 Protection of Minors
dhaka 887 strictly follows a 21+ age policy. No person under the age of 21 is permitted to create an account or use the platform's services.
Age is verified at registration, and if any account is suspected to belong to a minor, it is suspended immediately. If we become aware that we have inadvertently collected information from a minor, we will take immediate steps to delete that information.
Read our full responsible gaming guidelines for more details. That page contains detailed information on gaming controls, including the protection of minors.
10 International Data Transfers
Our servers and technology infrastructure may be located in various countries. Whenever your information needs to be transferred outside Bangladesh, we ensure that appropriate protective measures are in place.
These transfers are carried out only to the extent necessary to provide the service, and in each case the receiving party is contractually bound to provide protection equivalent to this policy.
11 Policy Changes
dhaka 887 reserves the right to update this privacy policy as needed. Any changes will be published on the platform and the effective date will be updated.
For significant changes, we may send a notification to your registered email or mobile number. You can stay informed about the latest version of our policy by visiting this page regularly.
For any questions about our services or this policy, read our About Us page or contact customer support directly.
Contact Us Regarding Data Protection
If you have any questions about this privacy policy or any requests relating to your information, please contact our customer support team. We provide support in Bengali and English 24 hours a day, 7 days a week.